Terms of Service

Last updated: October 18, 2025

1. Acceptance of Terms

By booking or participating in any services offered by Institute 4 Health USA (“Provider”), the Client (“you”) agrees to be bound by these Terms of Service. If you do not accept these Terms, please do not use our services or website.

2. Services

Institute 4 Health USA provides wellness consultations, holistic sessions, and therapy packages focused on natural and complementary approaches to health and wellbeing. These services are not a substitute for medical treatment or professional medical advice.

3. Client Responsibility and Obligation to Consult a Physician

3.1. The Client bears full and exclusive responsibility for their health, their decisions, and the accuracy of all information about their health condition provided to the Provider.
3.2. Before making any changes or discontinuing existing medication, treatment, diet, exercise, or supplement program, or in case of suspicion of any health problem, it is the Client’s responsibility to consult a physician.
3.3. All advice and recommendations provided by the Provider as part of the services are carried out by the Client at their own responsibility and risk.

4. Payment and Refund Policy

All sessions and treatment packages are pre-purchased for fixed durations (two weeks or one month). Because scheduling, preparation, and program access begin immediately upon purchase, all fees are non-refundable.
Rescheduling within the paid period may be permitted at the Provider’s discretion, subject to availability. No refunds, credits, or transfers are available for unused sessions or partially completed programs.

To ensure clarity, the refund policy also applies regardless of:

  • Early termination by the Client.
  • Change in schedule, personal circumstances, or dissatisfaction with the service.
  • Technical issues not directly attributable to the Provider’s gross negligence.
5. Limitation of Liability

5.1. The Provider does not guarantee any specific results, outcomes, or improvements in health or wellbeing.
5.2. To the fullest extent permitted by law, the Provider, its employees, contractors, and affiliates shall not be liable for any indirect, incidental, consequential, or punitive damages, including but not limited to loss of income, business interruption, emotional distress, or injury resulting from participation in the services.
5.3. The Provider’s total aggregate liability for any claim arising out of or related to the services shall not exceed the total amount paid by the Client for those services.
5.4. Nothing in this section limits liability for death or personal injury caused by gross negligence or willful misconduct.

6. Dispute Resolution and Arbitration Agreement

Any dispute, claim, or controversy arising out of or relating to these Terms, the services provided, or the relationship between the Client and the Provider shall be resolved exclusively by binding arbitration administered by a neutral third-party arbitration service in accordance with its commercial arbitration rules.
The arbitration shall take place in the State of Missouri, and the decision of the arbitrator shall be final and binding. Each party shall bear its own legal costs, and the arbitrator’s fees shall be shared equally unless otherwise determined by the arbitrator.
You waive any right to bring a lawsuit or class action in any court against the Provider. This provision is intended to limit litigation exposure and protect both parties through fair resolution.

7. Force Majeure and Technical Interruptions

The Provider is not responsible for delays, cancellations, or inability to perform due to circumstances beyond its reasonable control, including but not limited to natural disasters, strikes, illness, emergencies, telecommunication failures, or other events constituting force majeure.
In the event of temporary technical difficulties (e.g., internet outages or platform downtime), sessions may be rescheduled but will not be refunded.

8. Intellectual Property

All written material, session content, videos, and resources provided by the Provider remain its intellectual property. The Client may not reproduce, distribute, or share materials without prior written permission.

9. Modifications

The Provider reserves the right to revise these Terms at any time. Updated Terms will take effect immediately upon posting on the website. Continued participation in services constitutes acceptance of the revised Terms.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Missouri, without regard to conflict of law principles.

11. Contact Information

For support, questions, or billing concerns, contact Institute 4 Health USA at office@insttute4healthusa.com.

Institute 4 Health USA