Terms of Service
Last updated: May 7, 2026
1. Acceptance of Terms
By booking or participating in any services offered by Institute 4 Health USA LLC (“Provider”), the Client (“you”) agrees to be bound by these Terms of Service. If you do not accept these Terms, please do not use our services or website.
Use of the services is limited to individuals who are at least 18 years old. Clients under the age of 18 may only participate with the consent of a parent or legal guardian.
2. Services
Institute 4 Health USA LLC provides wellness consultations, holistic sessions, and other services focused on natural and complementary approaches to health and wellbeing. These services are not a substitute for medical treatment, diagnosis, or professional medical advice. The Provider does not diagnose, treat, cure, or prevent any disease or medical condition.
Use of the services does not establish a doctor–patient or other licensed healthcare provider relationship.
The Provider is not a licensed medical doctor or physician.
These services are not intended for emergency situations. In the event of a medical emergency, the Client should seek immediate medical attention or contact emergency services.
3. Client Responsibility and Obligation to Consult a Physician
3.1. The Client bears full and exclusive responsibility for their health, their decisions, and the accuracy of all information about their health condition provided to the Provider.
3.2. Before making any changes or discontinuing existing medication, treatment, diet, exercise, or supplement program, or in case of suspicion of any health problem, it is the Client’s responsibility to consult a physician.
3.3. All advice and recommendations provided by the Provider as part of the services are carried out by the Client at their own responsibility and risk.
3.4. The Client understands that participation in wellness services involves inherent risks and voluntarily accepts full responsibility for any such risks.
4. Payment and Refund Policy
All sessions and treatment packages are pre-purchased for fixed durations (two weeks or one month). Because scheduling, preparation, and program access begin immediately upon purchase, all fees are non-refundable.
Rescheduling within the paid period may be permitted at the Provider’s discretion, subject to availability.
Any session canceled by the Client, regardless of notice given, or for which the Client fails to appear at the scheduled time, shall be deemed forfeited and will not be eligible for refund, credit, or transfer.
To ensure clarity, the refund policy also applies regardless of:
- Early termination by the Client.
- Change in schedule, personal circumstances, or dissatisfaction with the service.
- Technical issues not directly attributable to the Provider’s gross negligence.
5. Limitation of Liability
5.1. The Provider does not guarantee any specific results, outcomes, or improvements in health or wellbeing.
5.2. All services are provided on an “as is” basis, without any representations or warranties, express or implied.
5.3. To the fullest extent permitted by law, the Provider, its employees, contractors, and affiliates shall not be liable for any indirect, incidental, consequential, or punitive damages, including but not limited to loss of income, business interruption, emotional distress, or injury resulting from participation in the services.
5.4. The Provider’s total aggregate liability for any claim arising out of or related to the services shall not exceed the total amount paid by the Client for those services.
5.5. Nothing in this section limits liability for death or personal injury caused by gross negligence or willful misconduct.
6. Dispute Resolution and Arbitration Agreement
Any dispute, claim, or controversy arising out of or relating to these Terms, the services provided, or the relationship between the Client and the Provider shall be resolved exclusively by binding arbitration administered by a neutral third-party arbitration service in accordance with its commercial arbitration rules.
The arbitration shall take place in the State of Missouri, and the decision of the arbitrator shall be final and binding. Each party shall bear its own legal costs, and the arbitrator’s fees shall be shared equally unless otherwise determined by the arbitrator.
The Client waives any right to bring a lawsuit, to a jury trial, or to participate in a class action against the Provider.
This arbitration agreement shall be governed by the Federal Arbitration Act.
7. Force Majeure and Technical Interruptions
The Provider is not responsible for delays, cancellations, or inability to perform due to circumstances beyond its reasonable control, including but not limited to natural disasters, strikes, illness, emergencies, telecommunication failures, or other events constituting force majeure.
In the event of temporary technical difficulties (e.g., internet outages or platform downtime), sessions may be rescheduled but will not be refunded.
8. Intellectual Property
All written material, session content, videos, and resources provided by the Provider remain its intellectual property. The Client may not reproduce, distribute, or share materials without prior written permission.
9. Modifications
The Provider reserves the right to revise these Terms at any time. Updated Terms will take effect immediately upon posting on the website. Continued participation in services constitutes acceptance of the revised Terms.
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Missouri, without regard to conflict of law principles.
11. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
12. Contact Information
For support, questions, or billing concerns, contact Institute 4 Health USA at office@institute4healthusa.com.